Restoration of Conflict

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Steps in Conflict Resolution

Step 1.  Self reflection & reorientation

• Consider how one might have dealt with the problem differently.
• Take responsibility for one’s contribution to the conflict.

Step 2.  Reversal & restitution

• Address whatever caused the other to feel hurt and violated.
• Be open to efforts to reconcile.
• Seek to correct injustices.

Step 3.  Reconciliation & renewal

• Give up claim for retaliation
• Forgive and be open to receive forgiveness
• Resolve to help the other to change.
• Foster good will